How to Reset UAN Passbook Password – passbook.epfindia.gov.in

Understanding UAN Passbook and Password Recovery

The Universal Account Number (UAN) passbook allows employees to access their EPF balance, contributions, and transactions online. However, forgetting your UAN password can prevent you from logging in and viewing your passbook.

This guide explains how to reset your UAN passbook password step-by-step so you can regain access to your account hassle-free.

Step-by-Step Guide to Reset UAN Passbook Password

Step 1: Visit the EPFO Member Portal

Go to the EPFO Member Portal at unifiedportal-mem.epfindia.gov.in.

Step 2: Click on ‘Forgot Password’

On the login page, locate the ‘Forgot Password’ option and click on it.

Step 3: Enter Your UAN and Captcha

Input your UAN (Universal Account Number).
Enter the Captcha Code displayed on the screen.
Click Submit to continue.

Step 4: Verify Using Registered Mobile Number

Provide the registered mobile number linked to your UAN.
Click Yes to receive an OTP (One-Time Password) on your phone.

Step 5: Authenticate with OTP

Input the OTP sent to your registered mobile number and proceed to the next step.
Click Verify to proceed.

Step 6: Create a New Password

Enter a new password that meets EPFO’s guidelines:
- 8-20 characters long
- Includes uppercase, lowercase, numbers, and special characters
Confirm the password and click Submit.

Step 7: Log In and Access Your Passbook

Return to the EPFO Member Portal login page. Use your UAN and new password to log in and view your passbook.

Common Issues and Solutions

How to Update Mobile Number for UAN Passbook Access

If your registered mobile number has changed or is no longer in use, you can update it through the EPFO Member Portal or with your employer. Follow these steps:

Log in to the EPFO Member Portal
- Use your current UAN and password to access your account.
Update Your Mobile Number
- Navigate to the Manage > Contact Details section.
- Enter the new mobile number and verify it using the OTP sent to your phone.
Request Employer Assistance
- If unable to log in, ask your employer to update your mobile number in the EPFO records.

Alternatively, visit your nearest EPFO office with identification documents for manual assistance.

Problem 2: OTP Not Received

Ensure your mobile number is active and has network coverage.
Wait a moment and request a new OTP.
Check if the registered mobile number is correct; update it if necessary.

Problem 3: Password Reset Failed

Double-check your UAN and ensure it is active.
Ensure the new password meets the required criteria (e.g., special characters and length).
If the issue persists, contact EPFO support.

FAQs About UAN Passbook Password Reset

1. Can I reset my UAN passbook password without a registered mobile number?

No, a registered mobile number is required to reset your password. Update your mobile number first through your employer or EPFO.

2. How long does it take to reset the password?

The process is instant once the OTP verification is completed.

3. How can I recover my UAN if forgotten?

Visit the EPFO Member Portal and click ‘Know Your UAN’.
Enter your details (name, date of birth, Aadhaar/PAN) to retrieve your UAN.

4. Can I reset my UAN passbook password through the UMANG app?

Currently, the password reset process is only available via the EPFO Member Portal.

5. How do I contact EPFO for assistance?

Toll-Free Number: 1800-118-005
EPFiGMS Portal: EPFiGMS Grievance Portal

Tips for Keeping Your UAN Credentials Secure

Create a robust password with a mix of characters and ensure regular updates for security.
Avoid sharing your login credentials with others.
Enable notifications for account access to stay informed.

Conclusion

Resetting your UAN passbook password is a simple process that ensures uninterrupted access to your EPF account details. By following the steps outlined in this guide, you can recover your password and view your passbook effortlessly. If you encounter any issues, refer to the solutions provided or contact EPFO for support.

For more EPFO-related tips and guides, check out our Advance PF Withdrawal Guide!