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How to Contact EPFO UAN Member e-Sewa Portal for Quick Support

Discover how to contact EPFO UAN Member e-Sewa Portal through toll-free number, email, grievance portal, and social media for fast EPF support.

How to Contact EPFO UAN Member e-Sewa Portal

If you're an EPF member looking to resolve issues or have queries about your UAN, the Employees' Provident Fund Organisation (EPFO) provides multiple contact options. 

Here's a detailed guide to help you get in touch with them effectively.

How to Contact EPFO UAN Member e-Sewa Portal

1. EPFO Customer Care (Helpdesk)

For immediate assistance, EPFO provides a toll-free helpline.

  • Toll-Free Number: 1800 118 005
    • Available on all working days during office hours (9:30 AM - 5:30 PM).
    • Suitable for general inquiries about UAN activation, EPF passbooks, or account issues.

2. Email Support (For Escalated Issues)

For unresolved grievances or complaints pending for more than 15 days, you can email EPFO directly.

  • Email Address: rc.csd@epfindia.gov.in
    • Mention your UAN, registered mobile number, and provide complete details of the issue for faster resolution.

Note: For general queries, it is recommended to use the EPFiGMS portal instead of email.


3. Official Portals

EPFO has dedicated online platforms for various services:


4. Grievance Redressal Portal

For unresolved complaints, use the EPFiGMS portal.

  • EPFiGMS Portal: https://epfigms.gov.in
    Steps to File a Grievance:
    1. Visit the portal and click on "Register Grievance."
    2. Choose the type of grievance (e.g., UAN, EPF withdrawal, transfer issues).
    3. Fill in your personal details, including your UAN and registered mobile/email.
    4. Submit your grievance and note the registration number for future tracking.

5. Social Media Support

EPFO is active on social media platforms and responds promptly to public queries.

Tip: Use these platforms to report issues or seek updates by tagging their handle and providing a concise description of your problem.


6. Visit Regional EPFO Office

If online or telephonic methods don’t resolve your issue, you can visit the nearest EPFO office.

Documents to Carry:

  • UAN/EPF number
  • ID proof (Aadhaar, PAN, etc.)
  • Any relevant communication or grievance numbers

7. Frequently Asked Questions

Before reaching out, check the FAQ section on the UAN Member Portal for self-help solutions:
https://unifiedportal-mem.epfindia.gov.in/help


Tips for Effective Communication

  1. Always keep your UAN, registered mobile number, and email address handy.
  2. If emailing or filing a grievance, provide a clear subject line and concise details.
  3. Note down complaint or grievance numbers for follow-ups.
  4. Avoid sharing sensitive information like OTPs or passwords with anyone.

By using these updated contact options, you can efficiently resolve issues related to UAN activation, EPF passbook downloads, KYC updates, withdrawals, and more.